Official recall notice
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
- Recall date
- 2026-04-30
- Category
- Consumer Product
- Units affected
- 450
Why it was recalled
Hazard
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Recommended action
What to do
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Product description
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
Reported incidents
None reported