Official recall notice
FDA Recall: SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
- Recall date
- 2026-07-29
- Brand
- KENT IMAGING, INC.
- Category
- Medical Device
- FDA class
- Class II
Why it was recalled
Hazard
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
Product description
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
Affected products
UDI-DI: B376KB1000, Software Revisions v4.2.0 and v4.1.3